Already a client? Log in to the secure portal.

Brand-new? Welcome! Please Register after reading the info below. Please note: I am not accepting new clients at this time. I may have slots open in mid-September 2020, and will enable the registration page to show up when I am accepting new clients again.

Need help finding things in the client portal? Watch the videos I made to show you around.

Locked out of the portal? Email support@tammywhitten.com or text 252-320-9359. (It's extremely difficult to return phone calls because I'm in session.)


All sessions will continue to be conducted via phone or video until:

  • The number of cases in the 29 counties served by Vidant decrease.
  • It is safe(r) to meet without a mask. 



Updates: new office number, dates I'm out of the office, and more can be found on the updates page.


 Hello and welcome!
This is the "client portal" and it is where you can complete the necessary paperwork, schedule sessions, pay, and print off any information you need for insurance or for support between sessions.

The client portal is my administrative assistant, and I conduct ALL communication through the portal. Because of time demands, being in sessions, and so many robo calls, I ONLY answer the phone if we have a scheduled a phone session to talk.

I check inside the client portal a few times each day Monday-Thursday, unless it is a holiday or I am out of town. Sometimes I am in here on the weekends. My client work week is Monday-Thursday. Though I do work on notes and administrative things the other days of the week, I don't reply back to calls and messages so I can focus and spend time with my family.


CONTACTING ME: I like to use text messages in case you have an appointment scheduled for THAT day and something comes up preventing you from making the session. Otherwise, I refrain from text messages as much as possible. After 11 years in private practice, I had to stop text support between sessions because I never had a chance to work in the yard or fold my laundry. 

Please use the messages feature inside the client portal ton contact me in-between sessions with questions about scheduling, billing, etc.


CRISIS SITUATIONS: If you need immediate support between sessions, please look above and click on the "Crisis" tab for more information and resources.


CANCELLATION AND SCHEDULING REMINDER: Sessions must be scheduled, cancelled, or adjusted here inside the system at least 24 hours in advance. At the exact second the clock reaches 24 hours, the cancellation button disappears, and it is too late to cancel or reschedule.


If you would like to verify that an appointment has been cancelled, when you are on the home screen to your account, that session should not be listed. Be sure to click the confirm button when you cancel or else it doesn't go through.


In order to best serve everyone and to allow myself enough time to do any preparation prior to sessions, I am not able to schedule same-day appointments.


WAITING LIST FEATURE: If you find the calendar is full, you can add yourself to a waiting list. If a slot comes up, you will get an email with the times that are open at that time. Often, things change over the weekend and evening spots do become available. Everyone loves the evening times!

Log in to the secure portal. If you have not received an email with a username, please Register.