07.012026

Hello and welcome!

This is the "client portal" and it is the hub for everything. Here you can:

  • Register to become a new client
  • Complete necessary paperwork
  • Schedule sessions
  • Pay invoices
  • Print off any info you need
  • Send messages to me
  • Get directions to the office
  • Find out what to do in crisis

The client portal is my administrative assistant, and I conduct ALL communication through the portal. Because I am in sessions back-to-back for hours on end, I can ONLY answer the phone if we have a scheduled a phone session to talk. If you call the office number, I won't even hear it ring!

I check inside the client portal a few times each day Monday-Thursday, unless it is a holiday or I am out of town. Sometimes I am in here on the weekends. My client work week is Monday-Thursday. Though I do work on notes and administrative things the other days of the week, I don't reply back to calls and messages so I can focus and spend time with my family.


**NEW CLIENTS**

07.01.2026 Update

I have limited availability to accept new clients. After updating my forms over the next week, I will be opening up the portal for new registrations for individual clients ages 18-101 who can meet during daytime hours.

Please click on "Register" to complete the initial registration information, which includes your insurance information, your availability, and what you'd like for us to work on together and the required form "Getting Started Together." You must create the profile and then officially log in to see the "Getting Started Together" form. I will review your information after this form is completed.

NOTE: When it asks you to upload a photo ID (optional), it's asking for your insurance card. Having an actual copy of your card is extremely helpful on the back-end.

I will use this information to verify that I am in-network with your insurance, and will then look at your availability and the nature of your presenting need to see if I am able to work you in to the current openings in my schedule.

NOTE: At this time, my schedule does not allow me to accept any new (or inactive) clients for couples work, nor am I accepting new clients who only have availability to meet after 4pm. I also only work with minors if I have previously worked with/am currently working with a parent.

I will contact you via a message here in the portal to let you know if I am able to work you in and to schedule a time to meet for the initial session. I will also message you if I have more questions that will help me determine if I have the availability to work with you.


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Need help finding things in the client portal? Watch the videos I made to show you around.


Locked out of the portal? Email support@tammywhitten.com


CRISIS SITUATIONS: If you need immediate support between sessions, please look above and click on the "Crisis" tab for more information and resources.


Log in to the secure portal.